Resources

Short guides for utilities evaluating operations software — what to gather for an assessment, the questions to ask any vendor, and what “your data is kept apart” should mean in a procurement.

Three level bands of light, emerging from the dark.

These are written for the person at a utility who has been asked to look into this. They do not describe IntelH2O’s internals — those are shown in person — but they say what to ask, of us or of anyone.

  1. 01 · runbook · 2 min

    Preparing for an assessment — what to gather before we start

    The assessment begins with what you already have. Here is the short list of things to collect, who to invite, and what you will have at the end whether or not you continue.

  2. 02 · explainer · 2 min

    Ten questions to ask any operations-software vendor

    A procurement checklist for a small or mid-sized utility evaluating monitoring, alarming, compliance or maintenance software — the questions whose answers separate a system from a screen.

  3. 03 · explainer · 2 min

    What “your data is kept apart” should mean in a procurement

    Multi-tenant software is normal; the question is what separates one utility’s records from another’s. A plain-language guide to the promise a utility should ask for in writing.

Bring the questions to a demo.

Every question in these guides is answered in person, on your own plant.